Ever arrive back home from vacation feeling like you need another vacation?
If you’re the one in charge of the itinerary when you
travel, you realize the planning fatigue is real. That’s where our new Experience Design Team can lift a lot of that
unwanted stress that shouldn’t follow you during your time away.
Here’s 6 things to know about Experience Designing to help
you before you book your next French Lick/West Baden visit, so you can
make your
next trip the most memorable one yet.
Think of our Experience Design Team as your personal resort concierge. No longer do you have to plan each individual activity and reservation on your own. Anything that requires a reservation or appointment, they can arrange for you. Horse and pony rides, bowling alley reservations, golf tee times, massages at the spa, dinner reservations, bike rentals, special events — anything you have in mind. Communicate one-on-one with your Experience Designer before you visit, and they’ll get it on the books, assemble an itinerary, and share it with you via text message or email.
After you make your hotel reservations, you’ll receive a call
personally from one of our Experience Designers about a week or two before your
stay. Look for the number (812) 936-5920 on your call display — that’s them,
just reaching out to see if they can assist in planning anything for your stay.
In case you’d like to get the ball rolling on planning even sooner than that, feel free to give them a ring at the same (812) 936-5920 number.
Less time spent planning = more time to unwind and enjoy. Isn’t that what vacation should look like? The best part: Experience Designing is a free service for all guests. Win-win.
Some things have been filling up and selling out days or even weeks in advance lately, especially fine dining reservations and spa appointments. It's good to make some reservations as far in advance as possible. An Experience Designer can assist with certain in-demand reservations, like dinner at Sinclair's or a Swedish massage at the spa.
Your Resort “Insider”
We hear it sometimes from guests after their first time
visiting.
“We had no idea you had a sporting clays range.”
“We had no idea you had Afternoon Tea every weekend.”
“We had no idea kids and teens could golf at free/reduced
rates.”
This is a pretty big place, and even if you do your homework beforehand, many guests don’t know about some of the activities and amenities available to them. Communicating with your Experience Designer before you come can get you acquainted with the property and open up possibilities you might otherwise miss.
Bachelorette party? Birthday or anniversary? Family reunion? If you’re planning a special trip, we’ll get you set up with one memorable experience after the next. Your Experience Designer can help arrange a turnkey experience tailored just for your small group of 10 or less. (For groups of more than 10, or golf groups of 8+, contact our Group Sales Department at 866-706-4354 or groupsalesdept@frenchlick.com.)
Oh, and another special occasion that our Experience Designers have been busy planning for lately?
"I think I've heard more time in my life than I ever would have imagined: 'We're coming because we got our COVID shot and we're fully vaccinated,'" says Derin Murphy, one of our Experience Designers. "Getting to share their joy has been my joy in this position."
Add Your Own Special Touches
Want to surprise your loved one with something special waiting in your room when you arrive? Whether it's a bottle of our signature bourbon, a cake or a dozen roses, Experience Designers can help you pull off surprises and those little touches to make your stay special.